NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Insurance Partners

Our Insurance Partners

We have made strategic partnerships with the best insurers in the industry to ensure that the service we provide our customers with is world class with very competitive product offerings.

Our Insurance partners are:

APA Insurance – part of Apollo Investments Company
Africa Merchant Assurance Company (AMACO)
Apollo Life Assurance
AIG Kenya Insurance Company
British-American Insurance Company Kenya Limited
Cannon Assurance Company Limited
Capex Life Assurance Company
CIC General Insurance
CIC Life Assurance
Corporate Insurance Company
Fidelity Shield Insurance Company
GA Insurance Company
Geminia Insurance Company
ICEA LION General Insurance Company
ICEA LION Life Assurance Company
Invesco Assurance Company
Kenindia Assurance Company
Kenya Orient Insurance
Madison Insurance Company Kenya
Mayfair Insurance Company
Metropolitan Life Insurance Kenya
Old Mutual/ UAP Life Assurance Company
Pioneer Assurance Company
Resolution Insurance Company
Sanlam Kenya plc – was Pan Africa Life Assurance
Takaful Insurance of Africa
Heritage Insurance Company
Jubilee Insurance Company Limited
Monarch Insurance Company
Trident Insurance Company
UAP/Old Mutual Insurance Company
UAP Life Assurance Company

Interested in Our Insurance Partners or have a question?

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USD: Buying: 125.50 , Selling: 132.50
EURO: Buying: 132.35 , Selling: 150.80
GBP: Buying: 156.00 , Selling: 177.61
Canadian Dollar: Buying: 85.87 , Selling: 100.10
Australian Dollar: Buying: 77.17 , Selling: 89.68
Swiss Franc: Buying: 138.66 , Selling: 158.95
Japanese Yen: Buying: 0.7895 , Selling: 0.9693
Swedish Kroner: Buying: 9.4564 , Selling: 16.0303
Norwegian Kroner: Buying: 8.913 , Selling: 14.755
Danish Kroner: Buying: 15.867 , Selling: 20.102
Indian Rupee: Buying: 1.2696 , Selling: 1.7646
Tanzanian Shillings: Buying: 0.4396 , Selling: 0.05630
Uganda Shillings: Buying: 0.03048 , Selling: 0.4167
SA Rand: Buying: 5.211 , Selling: 9.2710
Chinese Yuan: Buying: 17.11 , Selling: 19.49
UAE Dirham: Buying: 31.5119 , Selling: 38.5759
RWF: Buying: 0.0837 , Selling: 0.1263